Support

1. I have an enrollment code
   1. Navigate to best-training.org/register
   2. Complete registration and enter the enrollment code you received from your employer.
      1. If you have already created an account, Login to the training center. Then enter the enrollment code you received from your employer in the “Have an enrollment code” field at the top of the My Courses page.
2. I do not have an enrollment code
   1. Navigate to best-training.org
   2. Select the training type, most frequently this will be ‘Individual’.
   3. Then select the industry that most closely aligns with your employer.
   4. Complete the Account details form to create your account.
   5. Click “Submit.” You will be directed to your My Courses page.

On your My Courses page, click on the course to begin training.

BEST offers industry specific human trafficking prevention courses for the hospitality industry, aviation industry, maritime industry, and transit industry. If your profession falls into one of these industries, you should take the appropriate course to learn about human trafficking with indicators, examples, and response protocols specific to your industry. If your profession does not fall into one of these industries, BEST offers a human trafficking prevention course for anyone, in any industry, called BEST Basics. BEST Basics provides indicators, examples, and response protocols that are applicable to any industry and equip anyone to recognize and safely respond to potential human trafficking situations.

1. If you are not already, Login to the training center.
2. Enter the Email/Username and Password you created when you registered. If you registered with an email address, but have forgotten your password, you can click ‘Forgot Password’ to reset it.
3. After logging in, you will be taken to your ‘My Courses’ page. You will only be able to access a certificate if the banner on the course image says “Complete”. If you did not see “Enrolled” instead, then you did not fully complete the course and will need to complete it before earning a certificate.
4. Click on the blue certificate button under the image, next to the ‘Review Course’ button.

*If you registered with a valid email address, your certificate will also be emailed to you upon completion. If you do not see the email, be sure to check your spam folder as emails are sometimes filtered there.

If you have trained multiple times using the same login information, you can access certificates previously earned beginning December 2024.

1. If you are not already, Login to the training center.
2. Enter the Email/Username and Password you created when you registered. If you registered with an email address, but have forgotten your password, you can click ‘Forgot Password’ to reset it.
3. After logging in, navigate to ‘My Account’ on the menu bar.
4. Select the ‘My Certificates’ option from the left-hand menu.